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201 South Fairfield St.

Ligonier, PA 15658

Email: SpaLigonier@gmail.com

Phone: 724-238-9800

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FAQ

How early should I arrive?


Because we are a private locked facility, too early of arrivals may result in wait time outside until your therapist has completed service for a previous guest. We encourage our guests to arrive 5-10 min prior to their scheduled appointment time so you are able to fully escape, relax, and unwind before indulging in their spa visit. It is very important to arrive on time for your spa treatment in order to enjoy the full benefits of your spa experience. Late arrivals will result in modified treatment times and services.

Do I have to disrobe entirely for my services?


Undergarments are not necessary. However, if you prefer, undergarments may be worn. Therapists are trained to drape sheets to protect your privacy at all times. We advise all guests to disrobe to their comfort level. Select services can be done fully clothed.

What is the gratuity policy?


In appreciation for outstanding service, gratuities may be given to the staff at your discretion. With custom day packages and groups of 3 or more, a 20 percent gratuity may be added to all services. Anything above and beyond is at your discretion. Don't forget - a discounted price does never means discounted service! Tipping on the full value of is appreciated.

What is the cancellation policy?


Full payment is required for the following conditions:

Less than 24 hour notice to cancel or reschedule an appointment.

No show or missed appointment.

Late arrivals - arriving late for a service may require shortening the length of the treatment.

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